INVITE → analytics.engine

Call Intelligence & Analytics

Every call transcribed, summarised and sentiment-scored — in Arabic and English — with the patterns on one dashboard.

VoxGulf turns every conversation into structured intelligence: full bilingual transcripts, an AI summary of what happened, caller sentiment per call, and outcomes — booked, missed, handled. The analytics dashboard shows calls over the last 14 days, busiest hours in local time, language mix, booking conversion and average call length, so you run the phone line on data instead of anecdotes.

What's included

→ Full transcripts tuned for Arabic-English code-switching
→ AI summary of every call — read 8 minutes in 15 seconds
→ Sentiment per caller and on average, measured from tone and wording
→ Outcome tracking: % of calls ending in a booking
→ Busiest-hours and language breakdowns for staffing decisions
→ Call recordings with a built-in player

Common questions

Does transcription work when callers mix Arabic and English?+

Yes. The engine is tuned for the code-switching common in Gulf business calls and transcribes both languages within the same conversation, then summarises in clear English.